YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
YOUR TASKS Manage and coordinate multiple development projects related to Grid Code Compliance, ensuring budget, timeline, and quality standards are met Collaborate with interdisciplinary teams (Electrical, Software, Mechanical Engineering) to ensure technical feasibility and proper implementation of compliance requirements Oversee the development process from initial concept to serial production, including prototyping, testing, and certification and coordinate prototype tests and validation processes to ensure compliance with new market regulations Align project scope and schedules with other project managers and report progress to the Program Director of Turbine Serial Development Manage stakeholder communication with Sales, Engineering, Operations, and Regulatory Authorities to ensure project alignment and smooth execution Identify and mitigate project risks related to grid compliance regulations and technical implementations and support the integration of grid compliance updates into existing and new turbine platforms, ensuring seamless transition into production YOUR PROFILE Degree in Electrical Engineering, Industrial Engineering, Information Technology, or related fields Proven experience in technical project management, preferably within the wind energy industry (PM certification is a plus) Knowledge of Grid Code Compliance and electrical grid regulations is highly beneficial as well as a strong understanding of wind turbine electrical and control systems (software, hardware, grid integration) Hands-on experience with MS Office tools (including MS Project Server), experience with ERP and PLM systems is an advantage Excellent communication and leadership skills, with the ability to coordinate cross-functional teams and stakeholders Strong analytical and problem-solving abilities, with a structured and solution-oriented approach and experience working in an international, cross-cultural environment Fluent English skills are required, knowledge of Spanish and/or German is a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
YOUR TASKS Manage and coordinate multiple development projects related to Grid Code Compliance, ensuring budget, timeline, and quality standards are met Collaborate with interdisciplinary teams (Electrical, Software, Mechanical Engineering) to ensure technical feasibility and proper implementation of compliance requirements Oversee the development process from initial concept to serial production, including prototyping, testing, and certification and coordinate prototype tests and validation processes to ensure compliance with new market regulations Align project scope and schedules with other project managers and report progress to the Program Director of Turbine Serial Development Manage stakeholder communication with Sales, Engineering, Operations, and Regulatory Authorities to ensure project alignment and smooth execution Identify and mitigate project risks related to grid compliance regulations and technical implementations and support the integration of grid compliance updates into existing and new turbine platforms, ensuring seamless transition into production YOUR PROFILE Degree in Electrical Engineering, Industrial Engineering, Information Technology, or related fields Proven experience in technical project management, preferably within the wind energy industry (PM certification is a plus) Knowledge of Grid Code Compliance and electrical grid regulations is highly beneficial as well as a strong understanding of wind turbine electrical and control systems (software, hardware, grid integration) Hands-on experience with MS Office tools (including MS Project Server), experience with ERP and PLM systems is an advantage Excellent communication and leadership skills, with the ability to coordinate cross-functional teams and stakeholders Strong analytical and problem-solving abilities, with a structured and solution-oriented approach and experience working in an international, cross-cultural environment Fluent English skills are required, knowledge of Spanish and/or German is a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.